Lead Times are constantly changing. A lead time will be given on the date of purchase. This is an ESTIMATE. If you have a deadline and need to receive an order by a certain date it must be agreed to PRIOR to purchase. “Guaranteed Shipping Rates” will apply. We do our very best to stick to our estimated lead times, but we are not responsible for manufacturing delays of up to 3 weeks. Every customer thinks their project is the most important, and they are all right! Because we value ALL of our customers, we do not offer rush orders, and complete projects in the order they come in. If you need to receive an order by a certain date please plan ahead. These are artisan products made right, not quickly. Thank you for your understanding.
Inspect the product for damage before signing a delivery receipt.
If damage is present, have the carrier/driver note the damage on the delivery receipt and sign their note. DO NOT sign for your grill, smoker, or product without the carrier/driver noting damage. If you sign for your order without the carrier noting damage, JD Fabrications cannot assist you with reimbursement or replacement. If you receive a damaged product, please contact firstname.lastname@example.org immediately and keep ALL of your original packaging together. We will request photos of all original packaging and damage. Carriers will not accept any damage claim unless original packaging is present for inspection and the damage is notated at the time of receipt.
Your new JD Fabrications Grill is covered by a 2 Year Limited Workmanship Warranty. For 2 years after you purchase your new grill from JD Fabrications, when it has a defect covered under the warranty, we will replace or repair it. This includes all parts of the grill, and there’s no deductible. The details of this warranty, and some limitations, are provided in the complete Warranty Description on the following pages.
All JD Fabrications grills are covered by the terms of this Limited Warranty. For purposes of this Limited Warranty, the term “product” means any JD Fabrications grill. JD Fabrications warrants that it will, at JD Fabrication’s option, replace or repair Purchaser’s product if that product is defective due to faulty workmanship or materials, subject to the limitations described in this Limited Warranty. JD Fabrications undertakes no responsibility for the quality of the goods except as otherwise provided in this contract. There are no warranties that extend beyond the description on the face hereof. This Limited Warranty is valid only in connection with the original purchase of new products from JD Fabrications and extends from the original purchase date of the original product purchased. An “original purchaser,” for the purposes of this Limited Warranty, is an individual or entity who purchases the product directly from JD Fabrications with the intent to use the product for its intended purpose. Grills designed for personal consumer use must only be used for their intended purpose and not for commercial or industrial use and not with the intent to resell the product. Grills designed for commercial use may be used for their intended commercial purpose and shall be covered under this warranty.
This Limited Warranty does not apply to used grills or “demos”( or to products sold by unauthorized resellers, including without limitation, unauthorized resellers on third party websites, including, without limitation, Craigslist, eBay, Amazon, etc. Unauthorized resellers are not “original purchasers” for the purpose of this Limited Warranty. If purchaser is not the original purchaser of this product, purchaser takes the product “AS IS,” “with all faults” and without warranty.
JD Fabrications Drop in style products are designed to work on a firm, solid-surface, that is structurally level and capable of supporting the weight of the product by the flanges on all four sides, and the heat that the product will emit to surrounding structures when in use. JD Fabrications may require purchaser to provide proof of the design of the foundation used in conjunction with the product if purchaser makes a claim under this Limited Warranty. JD Fabrications makes no representations whatsoever as to the structural integrity, heat tolerances, or rated load for any foundation or structure not manufactured by or for JD Fabrications. JD Fabrications reserves the right to invalidate this Limited Warranty if the foundation is determined, in JD Fabrications’s reasonable discretion, to be inadequate.
This Limited Warranty covers the following items during normal wear:
1 Any physical flaw in the product that causes a weld to split or crack, despite normal usage and proper handling (as outlined in Use & Care Instructions)
2 Any manufacturing defect in the size or gauge of the product or its parts. JD Fabrications may, at its own option, repair or replace the product.
3Any mechanical issues with a height control mechanism, ie. ratchet function or compression spring function, despite normal usage and proper weight limits.
In the event that JD Fabrications replaces a product, JD Fabrications will replace it with the current style of product available.
This Limited Warranty does not cover:
1 Physical abuse or damage to the structure or material, including but not limited to, warping, discoloration, burn marks, paint chipping, rust.
2 Damage associated with an improper foundation or installation.
3 Replacement of an accompanying piece in a situation where only one piece is defective, unless that accompanying piece is also defective.
4 Used floor models or prototype (“demos”) sold at a discount.
IF YOU ARE UNSURE OF HOW TO PROPERLY USE AND CARE FOR THE PRODUCT, REVIEW THE CARE AND USE INSTRUCTIONS IN DETAIL PRIOR TO USE. YOU CAN REVIEW THE CARE AND USE INSTRUCTIONS BELOW, AND THEY ARE READILY AVAILABLE, 24/7, UNDER THE CARE AND USE TAB AT WWW.JDFABRICATIONS.COM.
Product Replacement Terms
Except as otherwise provided herein, JD Fabrications will not charge purchaser to repair or replace purchaser’s product if it is deemed defective during the length of this 2 year Limited Workmanship Warranty, but any transportation costs associated with repairs or replacements are purchaser’s responsibility. In no event, however, will the transportation costs exceed JD Fabrications’ standard freight charges. No new warranty is provided with a replacement product. The warranty for the replacement product runs from the date of original purchase of the replaced product. In connection with the replacement of a product in compliance with the terms of this Limited Warranty, if a purchaser elects to upgrade to a more expensive product, it may do so by paying the difference between the cost of the original product being replaced and the cost of the upgraded product plus the cost of any related additional grate systems being replaced as part of the warranty exchange. In the event of an upgrade as described in this paragraph, a new warranty will be provided for the upgraded pieces only.
We accept down payments of 30% of total order to begin fabrication. Material will not be available for pick up or shipment until receipt of payment in full.
Terms and Conditions
Our quotes are good for 30 days and may be withdrawn at any time prior to written acceptance. Only the items shown and/or described within our quote are supplied. Alterations, deviations, and changes to this quote involving additional costs will require a change order. JD Fabrications manufactures all products to order. As such, orders may not be canceled once manufacturing begins. Manufacturing begins when JD Fabrications orders materials and or parts for an order or when the order has been in place for 3 days. In any event, orders may never be canceled after an order has been in place for 3 days, including manufacturing delays of up to 4 weeks. These are artisan products made right, not quickly.
JD Fabrications ships products from its locations F.O.B. JD Fabrications. Customers may, at their option, engage their own shipping company or JD Fabrications will make shipping arrangements at the request of Customer. In the event that JD Fabrications makes shipping arrangements for Customer, JD Fabrications will handle shipping incidents as follows:
JD Fabrications is not responsible for shipping delays unless JD Fabrications has made Guaranteed Delivery Arrangements at request of Customer and JD Fabrications confirms such arrangements. Delays in shipping or delivery do not constitute a reason for cancellation of an order.
All freight includes shipping insurance for full value of item. In the event shipping damage occurs, JD Fabrications will either repair or replace products. Repair or replacement is at JD Fabrications’ option.
Shipping to Terminal for Pickup
Products shipped to a terminal for pick up must be picked up within 72 hours of being notified by carrier. (Fees may apply if package is not picked up within 72 hours). We will bill separately for any Terminal storage fees.
Upon ordering, you agree to indemnify, defend, and hold harmless JD Fabrications, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct).
Care and Use
Follow these tips to ensure longevity of your grill. While many of them may seem obvious, simple things like learning to not overfuel your grill, and good cleaning practices will greatly extend it’s useful life.
How To Light Your Wood Burning Grill
Step 1 Make sure the grill is located on a solid surface, set away from shrubbery, grass, and overhangs.
Step 2 Roll the grate up to it’s highest adjustment.
Step 3 Place a few pieces of crumbled newspaper / small pieces of cardboard in the center of the fire bucket.
Step 4 Place a small amount of kindling on-top of newspaper/cardboard (pine wood chunks/splintered pieces of hardwood make great kindling).
Step 5 Light the kindling using matches or a extended neck lighter.
Step 6 Once kindle is lit add 2-3 split hardwood logs.
Step 7 After 15-20 minutes, add one log at a time until desired cooking temperature is reached.
Do not load up your grill with lots of wood and light it. Over-fueling can result in large, uncontrollable fires, causing warping and paint chipping. Our grills are not bon-fire pits. Excessive fires will void our warranty.
Season Your Grill Grates
²Light your grill, following steps 1-7, above.
²Once the fire has burned down to desired cooking temperature, lower the grate to desired cooking height. One of the most common mistakes is to lower the grate into a hot fire before it’s had a chance to cool down to a good cooking temperature. This serves no purpose, and will only warp your cooking grate like a taco.
Dad’s 5 Second Rule: If you can hold your hand over the grate for 5 seconds then its about the right temperature for cooking.
²Using tongs or similar utensil, grease the grates and grate frames using fat trimmings or if you must, a potato half dipped in cooking oil works too. This will provide a non-stick grilling surface.
²Re-season as needed prior to use.
Grill Cleaning & Care
²For stainless and steel grate options: After cooking, brush grates while still warm to remove food remnants/debris.
²For steel grates: Think of your steel grate like a cast iron skillet. Grease serves as a protectant and is not meant to be scrubbed off after each use. Leaving some of the grease will help preserve steel grates and keep them from rusting. The next time you light up your grill, brush the grates and re season as needed.
²DO NOT clean stainless grates with a steel brush. This will cause stainless grates to rust.
Clean out steel fireboxes after each use once the ash has cooled. If a firebox full of ash fills up with water, it will turn to a lime acid that will eat through your steel firebox over time.
Store electric rotisserie motors and components indoors when not in use.
We highly recommend protecting grills from the elements when not in use. Vinyl grill covers are the only 100% waterproof option, making them the best option. They are readily available at Home Depot, Lowes, Walmart, OSH, Amazon, etc.
Thank you for choosing JD Fabrications. Happy Grilling!
Feedback/Questions? We would love to hear from you.